Motivational Interviewing is a way of talking with parents that makes things happen. Tooth Talk suggests you use the OARS to motivate your parents to change what they think and do about dental health for their kids.
What are OARS?
O = Open questions; ask questions that require more than a “yes” or “no” response. Open questions promote conversation and draw out more information.
Ask parents:
“How did toothbrushing go last night with Janie?”
instead of:
“Did you brush Janie’s teeth last night?”
A = Affirmations. To change, people first need to believe they can change. Use affirmations to help parents believe in themselves.
Be supportive:
“What a great idea to read Janie a book about going to the dentist before her first visit!”
R = Reflections, saying back to the parent what you heard her say, how she feels, letting the parent know you’re listening and understand.
A good reflection is:
“So, it’s hard for you to find the time to brush Janie’s teeth in the morning.”
The R also stands for Rolling with Resistance, refocusing the conversation on supporting what’s important – healthy behaviors.
S = Summaries, saying back to the parent what you’ve discussed, confirming the action the parent has said she’s willing to take.
A good summary is:
“So, you’ll try and find the time tomorrow to call the dentist and schedule Janie’s appointment.”
For more about motivational interviewing techniques, see the video Tooth Talk Moments:
